800mt — Responsible Gaming for All Malaysian Users
At 800mt, we believe entertainment should stay fun, controlled, and safe. This page provides guides, tips, and information on how to play smart so your experience remains positive and doesn't affect your daily life.
800mt's Commitment to Healthy Gaming
800mt takes our social responsibility seriously. We believe online gaming should be an enjoyable form of entertainment — not a source of stress or financial hardship. To that end, we provide a range of tools and resources to help users stay in control of their gaming habits.
Our platform is designed to provide a responsible entertainment experience for all Malaysian users. We actively encourage users to understand the risks associated with gaming and take proactive steps to protect themselves.
We recognise that for a small number of individuals, gaming can become something that feels out of control. If you or someone you know is facing this, 800mt is here to help you find a way forward. Remember — asking for help is a sign of strength, not weakness.
- Entertainment should stay fun and in control
- Users have the right to set their own limits
- Children and teenagers under 18 must be protected
- Support is available for anyone who needs it
- Transparency about gaming risks is our responsibility
Recognise the Signs of Risky Behaviour
Recognising the early warning signs is the first step to staying in control. Here are some indicators that your gaming patterns may need attention:
Borrowing money to play, neglecting bills or basic needs, or feeling stressed about how much you've spent on gaming are serious warning signs that need to be addressed immediately.
Feeling restless, irritable, or on edge when you can't play — or playing as a way to escape problems and negative emotions — are signs that gaming may be affecting your mental health.
Chasing losses — continuing to play in hopes of winning back money you've lost — is a dangerous behaviour that often leads to even greater losses. Every round of play is independent of the last.
Lying to family members or friends about how much time or money you've spent on gaming is a clear sign that something needs to be addressed.
If you frequently play longer than planned or find it hard to stop even when you intend to, this is a sign that stronger self-control measures are needed.
When gaming starts taking priority over family, work, education, or meaningful relationships, it's time to reassess your playing habits.
How to Set Limits and Stay in Control
Session Time Limits
Set a clear time limit before you start playing. Decide how long you can reasonably spend on online entertainment without compromising other commitments such as work, family, and adequate rest.
Use your phone's timer as a reminder. When the time is up, respect your own decision to stop. Allowing adequate rest between sessions is also important for maintaining a healthy perspective.
Deposit Limits & Budget
Before you play, set a maximum amount in MYR that you're comfortable spending on entertainment per day, week, or month. Treat this money as an entertainment expense, not an investment. Never play with money set aside for essentials like food, rent, or bills.
Breaks & Cooling-Off Period
If gaming is starting to feel like a source of stress, or you simply need to step back, consider taking a break from the platform for a period of time. This can help you regain perspective and make clearer, more rational decisions.
800mt supports your right to take a break whenever you need one. Contact our support team at [email protected] if you'd like to discuss your account break options.
Self-Exclusion
If you feel that gaming has become a serious problem, you can apply to temporarily or permanently close your account. This option is available to all 800mt users, and we will handle such requests with respect and no additional conditions.
Minor Protection
The 800mt platform is strictly for individuals aged 18 and above. We take this responsibility very seriously and have identity verification procedures in place to ensure compliance with this minimum age requirement.
If you are a parent or guardian concerned about the possibility of children or teenagers in your care accessing online gaming platforms, we recommend the following steps:
- Use parental control software on devices accessible to children
- Keep your account password out of reach of children
- Log out of your account every time you're done using a shared device
- Have an open conversation with your children about the risks of online gaming
- Report to us if you suspect a minor is accessing the 800mt platform
Life Balance & Seeking Professional Help
Online gaming should be a small part of a balanced life, not the main focus. Make sure you maintain meaningful relationships with family and friends, keep up with hobbies and other activities you enjoy, and look after both your physical and mental well-being.
If you or someone you know is struggling to control their gaming habits, don't hesitate to seek professional help. Many people have successfully overcome this with the right support. Acknowledging the problem and asking for help is a brave and wise step to take.
Besides reaching out to the 800mt support team at [email protected], you can also find additional information through our FAQ us. We're always here to listen and help you find the best option for your situation.
- Schedule your play time outside of work hours and family time
- Avoid playing when you're feeling stressed, low, or in the middle of making an important decision
- Review your account balance regularly and keep track of your entertainment spending
- Talk to someone you trust if you feel that playing is starting to affect your life
- Remember: gaming is entertainment, not a solution to financial problems